Reference

Your Data Choices With 9th

9th keeps your privacy terms for account checks, lobby activity and UPI, Paytm, PhonePe wallet records in one clear policy, so you know what we collect before you…

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9th Your Data Choices With 9th
CONTACT ROUTES

Reach Us About Privacy Requests

Privacy questions should reach the team that can check your account record, not a general inbox that loses context.

Privacy email Write to [email protected] with your account email or mobile number, the request type and…
Account help widget Use the help widget after login when the privacy question relates to a specific…
Payment data queries For UPI, Paytm, PhonePe or Google Pay records, include the transaction time, amount shown…
ACCOUNT CARE

How Your Privacy Is Handled

Our privacy process is built around account control: collect only what is needed for access, payments, game records and support, then keep it for defined periods.

Account data

We collect registration details, login events, language choice and account status so you can enter the lobby and recover access…

Payment records

UPI, Paytm, PhonePe and Google Pay entries are stored with reference IDs, timing and wallet status.

Cookie controls

Cookies help keep you signed in, remember privacy choices and detect risky sessions.

Device security

We read device type, IP signals and login pattern changes to spot unusual access.

Retention periods

We keep account and payment records only for the period needed for service, dispute handling, security checks and legal duties.

Change requests

You can ask us to correct, export or delete eligible data.

Answers For Your Data Requests

These answers cover the privacy questions we receive most often: what data we collect, why payment records are kept, how cookies work and how you can reach us. If your concern is tied to a live account, contact us from that account where possible so we can verify you faster.

We collect details needed to create and protect your account, such as your name, mobile number, email, login records, device signals and region markers. Extra checks may apply where local law requires them.

We keep payment references, timestamps, wallet status and related checks so deposits and withdrawals can be matched to your account. This also helps us answer disputes and trace failed or delayed transactions.

Yes. Email [email protected] or use the logged-in help widget to request a copy of eligible account data. We verify your control first, then share the available record through a safe channel.

Send the correction request with your account email or mobile number and the field that needs updating. We may ask for a code, document or payment reference before making the change.

Cookies store session status, language preference, security checks and privacy choices. You can manage cookies in your browser, but blocking session cookies may affect login, wallet checks or account protection.

We share data only when needed for payment processing, security checks, support handling, technical hosting or legal duties. Each partner receives only the data needed for that specific task.

You can request deletion of eligible data by contacting us. Some records may need to be kept for payments, disputes, security or legal duties, and we will explain any limits that apply.