Reference

Know your rights before you join

9th keeps the legal terms, privacy rules and account conditions in one place so you can read the duties that apply before you open your account.

India legal termsPrivacy dutiesAccount eligibilityWallet record checks
9th Know your rights before you join
LEGAL CONTACT

Reach us about legal questions

Legal queries need a clear trail, so we ask you to use the contact path that matches the concern.

Terms queries Use our help mail for questions about the terms, eligibility wording or account duties.
Privacy requests Send privacy requests from the email linked to your account.
Payment record disputes For UPI, Paytm or PhonePe record issues, send the transaction reference, time and amount…
DATA CARE

How we handle your legal data

Our legal handling is built around records we can verify: account data, device signals, cookie choices, wallet logs and contact history.

Account data

We store details you provide during account setup, such as your name, email and verification records.

Cookie choices

Cookies help keep sessions active, remember language choices and protect login flow.

Security checks

We monitor sign-in patterns, device changes and unusual wallet activity to protect your account.

Retention periods

Some records are kept while your account remains active, and some are held longer for law, payment trace checks or…

Correction requests

If your name, contact detail or verification record is wrong, contact us from the linked email.

Withdrawal verification

Before a payout is released, we may compare account identity, wallet history and payment references.

Legal answers before you continue

These answers explain the legal points we are asked about most often: eligibility, privacy, account access, cookies, payment records and how to raise a formal request. If your concern involves a specific transaction or account event, include dates and references so we can trace the record without delay.

Access depends on local law and is available where local law permits. We may refuse, pause or close access when location, identity, payment records or legal requirements do not match our terms.

We collect account details, login records, device signals, payment references and support messages needed to operate the account, meet legal duties, verify requests and handle disputes linked to your activity.

Yes, you can ask for a copy of eligible account data by contacting us from your registered email. We may verify identity before sending records or explaining any legal retention restriction.

Send the correction request from your linked email and include the field that is wrong. For legal or wallet records, we may ask for proof before making the change.

Extra checks may be needed when payment references, identity details or account activity require confirmation. We compare wallet logs with UPI, Paytm or PhonePe records before issuing a final reply.

Cookies support sign-in, session safety, language settings and account security. You can manage them in your browser, though some account pages may not work correctly if key cookies are blocked.

Send formal requests through the contact path on 9th.run using your registered email. Include your account ID if available, the issue date and any payment reference tied to the request.